Shipping policy

Last updated: March 2026

Thank you for shopping with Sol Suave. This Shipping Policy explains how we process, ship, and deliver orders placed through our website https://www.solsuave.com.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high demand, processing times may be slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).

Shipping Time

Estimated delivery times may vary depending on your location and the shipping carrier.

Typical delivery times:

  • Domestic Shipping: 3–7 business days

  • International Shipping: 7–15 business days

Please note that these delivery times are estimates and may vary due to customs processing, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.

From time to time, Sol Suave may offer promotional free shipping offers.

Order Tracking

If tracking is available for your shipment, the tracking number will be provided once the order has been dispatched. You can use this number to monitor the delivery status of your package.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the customer.

Sol Suave is not responsible for delays caused by customs processing.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is provided and the order has already been shipped, we may not be able to modify or redirect the shipment.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible so we can assist you.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: info@solsuave.com
Website: https://www.solsuave.com